Privacy Policy

Hard Beat Communications, Inc. Last updated: October 19, 2026

Hard Beat Communications, Inc. ("Hard Beat," "we," "us") is a Caribbean PR, advertising, and strategic communications agency with AEO / AI visibility services. This Privacy Policy explains what personal information we collect through hardbeatcommunications.com and our related forms, how we use it, who we share it with, and the choices you have.

1. Information we collect

Information you give us

  • AI Visibility Score ("Get a Free Report"). Your first name, email address, company name, your stated goal, and your answers to eight yes/no questions. We calculate your score and visibility level and email your report to you automatically.

  • Orders and services. Your name, email address, company, website, brand name and any notes you provide when you buy or sign up for a service.

  • Contact forms, email and other inquiries. Whatever you send us.

  • Website chat. If you use the chat on our website, our chat provider, Smith.ai, collects the basic chat transcript and the details you share, and emails it to us so we can follow up.

  • Payments. Payments are processed by Stripe and PayPal. We do not store your full card number. Your payment details are handled by those providers under their own privacy policies, and we receive order and payment confirmation details.

Information collected automatically

We use Squarespace Analytics and Google Analytics to understand how our website is used. These tools may use cookies or similar technologies and may collect information such as your IP address, browser and device type, pages viewed and the site that referred you.

2. How we use information

  • To deliver your free report and respond to your requests.

  • To provide, bill for and support services you purchase.

  • To keep business and accounting records.

  • To understand and improve our website and services.

  • To send you information about Hard Beat services and offers (see Section 4).

  • To protect against spam, fraud and misuse.

3. Who we share information with

  • Service providers that help us run our business, including Squarespace (website and analytics), Google (Analytics and Gmail), Make and Airtable (automation and record-keeping, including delivering your free report), Smith.ai (website chat), Brevo (email marketing), Stripe and PayPal (payments), and QuickBooks Online (accounting).

  • CaribPR Wire, is a related ICN Group service. We may share customer and prospect contact information with CaribPR Wire for relevant marketing communications, special offers, and promotions, where permitted by applicable law and subject to your marketing preferences. Promotional emails include an unsubscribe option.

  • Legal and safety reasons, or in connection with a business transfer, where required.

Hard Beat does not sell contact information. Analytics providers process website usage information on our behalf, as described above.

4. Marketing emails and your choices

  • When you request our free AI Visibility Score report, we use the information you provide to prepare and deliver your report.

    We may also invite you to receive marketing communications from Hard Beat Communications and CaribPR Wire, including business insights, service updates, and special offers. Where consent is required, we will obtain it before sending promotional communications.

    Customers and subscribers may choose whether to receive marketing communications.

    Every marketing email includes an unsubscribe link. You may opt out at any time. When you unsubscribe, we remove you from active promotional mailing lists and may retain limited information necessary to honor your preferences and prevent further unwanted emails.

    You may also manage or limit certain analytics cookies through your browser settings or use Google's Analytics opt-out tools at https://tools.google.com/dlpage/gaoptout

  • 5. How long we keep Information

We keep customer and inquiry contact records as part of our business records. We do not currently apply a fixed deletion schedule. If you unsubscribe, we stop marketing to you and keep only the information needed to honor your choice. We keep accounting, billing and legal records for as long as needed for business, tax and legal purposes. You may ask us to review or delete your personal information, and we will honor requests where we are able to, subject to records we are required or permitted to keep.

6. Your rights

Depending on where you live, you may have rights to access, correct or delete your personal information, or to opt out of marketing. To make a request, email [email protected].

7. Security

We use reasonable safeguards to protect your information, but no online system is completely secure.

8. Children

Our services are for businesses and are not directed to children. We do not knowingly collect information from children.

9. International visitors

We are based in the United States. Information you provide may be processed in the United States and in other countries where our service providers operate.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new "Last updated" date.

11. Contact us

Hard Beat Communications, Inc., 8201 Peters Road, Suite 1000, Fort Lauderdale, FL 33324 USA. Email: [email protected]